Each Kaay piece is prepared with care before it begins its journey to you.
Orders are dispatched within 3–5 business days.
This allows us to ensure every garment meets our quality standards before leaving our studio.
Once dispatched, estimated delivery timelines are:
Delivery timelines may vary slightly depending on your location and customs processing.
| Destination | Shipping Rate |
|---|---|
| India | $0 |
| Asia | $0 |
| US / UK / EU | $0 |
| All other destinations | $0 |
Complimentary shipping on orders above $0
Final shipping charges are calculated at checkout based on your destination.
For international orders, applicable duties and taxes are calculated at checkout based on your shipping destination.
These charges are determined by local customs authorities and may vary depending on your country's regulations.
In some cases, additional charges or adjustments may be required at delivery.
Once your order is dispatched, you will receive a tracking link via email.
Please allow up to 24 hours for tracking updates to become active.
While we work with trusted global carriers, delivery timelines may occasionally be affected by:
We appreciate your patience in such situations.
If duties or taxes are refused at delivery and the order is returned to us, return shipping charges and any associated fees will be deducted from your refund.
For any questions regarding your order, please contact us at: support@kaay.co
Last updated: June 12, 2026