Each Kaay piece is prepared with care before it begins its journey to you.
Orders are dispatched within 3–5 business days.
This allows us to ensure every garment meets our quality standards before leaving our studio.
Once dispatched, estimated delivery timelines are:
Delivery timelines may vary slightly depending on your location, customs clearance and local courier operations. No additional duties or taxes will be payable during customs clearance.
| Destination | Shipping Rate |
|---|---|
| India | $0 |
| Asia | $0 |
| US / UK / EU | $0 |
| All other destinations | $0 |
Complimentary shipping on orders above $0
Final shipping charges are calculated at checkout based on your destination.
All Kaay orders are shipped with applicable import duties and taxes included in the displayed price and paid by us. You will not be required to pay any additional customs charges at delivery.
Once your order is dispatched, you will receive a tracking link via email.
Please allow up to 24 hours for tracking updates to become active.
While we work with trusted global carriers, delivery timelines may occasionally be affected by:
We appreciate your patience in such situations.
If an order is refused at delivery and returned to us, the actual return shipping cost and associated carrier fees will be deducted from the refund.
For any questions regarding your order, please contact us at: support@kaay.co
Last updated: July 27, 2026